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Legal
Privacy Policy
Your privacy is important to us. This policy explains how DealGen collects, uses, and protects your personal information.
Last Updated: June 2025At a Glance
Our Privacy Commitment
Data Security
Your information is stored securely and never sold to third parties.
Your Control
You can request to access, correct or delete your personal data at any time.
Used for Orders
Data is used only to process orders, deliver products and provide support.
No Spam
We do not share or sell your contact information to advertisers or marketers.
📑 What's Covered in This Policy
1 Information We Collect
2 How We Use Your Data
3 Information Sharing
4 Cookies & Tracking
5 Data Security
6 Your Rights
7 Third-Party Links
8 Children's Privacy
9 Policy Updates
10 Contact Us
About DealGen
DealGen (dealgen.in) is an online store based in Lucknow, Uttar Pradesh, India, operated by Sushant Maharaj. We specialize in curated gift items and antique collectibles, delivering Pan-India.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. By using our website, you agree to the terms described in this policy.
Registered Business Address
DealGen · Lucknow, Uttar Pradesh, India
1. Information We Collect
We collect information you voluntarily provide to us when placing an order, contacting us, or interacting with our website. This includes:
👤 Personal Information
Full name, email address, phone number, shipping and billing address.🛒 Order Information
Products purchased, order value, transaction IDs, payment method type.💬 Communication Data
Messages sent via email or WhatsApp, including exchange or support requests.🌐 Technical Data
IP address, browser type, device information, and pages visited on our site.We do not store full credit/debit card numbers or sensitive payment credentials on our servers. Payments are processed securely through trusted payment gateways.
2. How We Use Your Information
The information we collect is used strictly for legitimate business purposes, including:
- Processing and fulfilling your orders, including shipping and delivery coordination
- Sending order confirmation, tracking updates, and delivery notifications
- Responding to your queries, exchange requests, or customer support messages
- Improving our website experience and product offerings based on usage patterns
- Sending occasional updates about new collections or offers — only if you have consented
- Complying with legal obligations and resolving disputes
We will never use your information for purposes beyond what is described here without your explicit consent.
3. Sharing of Your Information
DealGen does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your information only in the following limited circumstances:
- Delivery Partners: Your name, address, and phone number are shared with our logistics/courier partners solely for the purpose of delivering your order.
- Payment Processors: Basic transaction information is shared with payment gateway providers to complete your purchase securely.
- Legal Authorities: We may disclose information if required by law, court order, or government regulation.
All third-party service providers we work with are bound by confidentiality and are not permitted to use your data for their own purposes.
4. Cookies & Tracking
Our website uses cookies — small text files stored on your device — to improve your browsing experience, remember your preferences, and understand how visitors interact with our site.
- Essential Cookies: Required for the website to function correctly, such as maintaining your shopping cart.
- Analytics Cookies: Help us understand page performance and user behaviour to improve our website (e.g. Google Analytics).
- Preference Cookies: Remember your settings and preferences for a better experience on return visits.
You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
- Our website uses SSL encryption to secure all data transmitted between your browser and our servers.
- Access to personal data is restricted to authorised personnel only on a need-to-know basis.
- We do not store sensitive payment information such as card numbers on our own servers.
While we take all reasonable steps to protect your data, no method of internet transmission is 100% secure. We encourage you to use strong passwords and be cautious online.
6. Your Rights
As a user of DealGen, you have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Correction: Ask us to correct any inaccurate or incomplete information.
- Right to Deletion: Request that we delete your personal data, subject to legal obligations.
- Right to Withdraw Consent: Opt out of marketing communications at any time by contacting us.
- Right to Object: Object to the processing of your personal data in certain circumstances.
To exercise any of these rights, please contact us at sinchanbizz@gmail.com or WhatsApp +91 70053 82726. We will respond to all valid requests within a reasonable timeframe.
7. Third-Party Links
Our website may contain links to third-party websites such as payment gateways, courier tracking portals, or social media platforms. These websites have their own privacy policies, which we encourage you to review.
DealGen is not responsible for the privacy practices or content of any third-party websites. Clicking on external links is entirely at your own discretion.
8. Children's Privacy
DealGen is intended for use by adults. Our website is not directed at children under the age of 13, and we do not knowingly collect personal data from minors.
If you believe a child has provided us with personal information without parental consent, please contact us immediately and we will take steps to delete that information.
9. Updates to This Policy
We reserve the right to update or revise this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page.
We encourage you to review this page periodically to stay informed about how we protect your information. Continued use of our website after any changes constitutes your acceptance of the updated policy.
This policy was last updated in June 2025. For the most current version, always refer to this page on dealgen.in.
10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or how your data is handled, please reach out to us:
- Email: sinchanbizz@gmail.com
- Phone / WhatsApp: +91 70053 82726
- Business Hours: Monday – Saturday, 9:00 AM – 7:00 PM IST
- Address: Lucknow, Uttar Pradesh, India
We are committed to addressing all privacy-related concerns promptly and transparently.
Questions?
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Have a concern about your data or this policy? Get in touch with us and we'll be happy to assist.
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24/7 Support
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